Nebo Services (DBA Nebo AI Services)

Effective Date: October 16, 2026

At Nebo Services, doing business as Nebo AI Services ("Nebo AI Services," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and share information through our websites, landing pages, forms, communications, and AI-powered business services.

1. Information We Collect

Depending on how you interact with us, we may collect:

Contact information: Your name, email address, phone number, business name, and other information you voluntarily provide.

Business information: Information about your business, services, scheduling needs, and preferences.

Website information: Information such as IP address, browser type, device information, pages visited, and interactions with our websites, where collected through website technologies.

Communications: Information submitted through contact forms, emails, text messages, consultations, and other interactions.

Service information: Information necessary to provide our AI receptionist, appointment scheduling, rebooking, and related services.

We collect information directly from you and, where applicable, through the technology platforms used to deliver our services.

2. How We Use Your Information

We may use collected information to:

Respond to inquiries and provide requested information.

Deliver free guides, audio resources, demonstrations, and other materials you request.

Provide information about Nebo AI Services products and services.

Schedule consultations, demonstrations, and appointments.

Operate and support our AI-powered business solutions.

Provide customer support and communicate service-related updates.

Improve our websites, marketing, and service offerings.

Maintain records and comply with applicable legal obligations.

We may also send marketing communications where permitted by applicable law. You can unsubscribe from marketing emails at any time.

3. Email and Text Communications

Email: When you provide your email address, we may use it to deliver requested resources, respond to your inquiries, and send relevant follow-up communications. Marketing emails will include an unsubscribe method as required by applicable law.

Text Messages: If you separately provide your phone number and authorize text communications, we may send messages consistent with the consent you provide.

Where required, marketing text messages are sent only with appropriate consent. Message and data rates may apply. You may opt out of applicable text-message programs by replying STOP.

We do not sell or share SMS opt-in consent information with third parties for their independent marketing or promotional purposes.

4. AI-Powered Services

Nebo AI Services offers AI-powered tools that may assist businesses with customer communications, appointment scheduling, rebooking, and related business activities.

When using these services, information may be processed by third-party technology providers necessary to deliver the requested functionality.

Depending on the services and configurations involved, this information may include customer names, appointment details, messages, and other information necessary to perform the requested tasks.

Businesses using our services are responsible for providing applicable notices and obtaining any legally required permissions from their customers, including consent for recording or automated communications where required.

We use information processed through our services to provide, maintain, support, and improve those services, subject to applicable agreements and legal requirements.

5. How We Share Information

We do not sell personal information to third parties for monetary compensation.

We may share information with trusted technology and service providers as necessary to operate our business, including providers of:

Website hosting and customer relationship management software.

Email and communications services.

AI technology and automation services.

Appointment scheduling and calendar integrations.

Data storage, analytics, and technical support.

We may also disclose information when required by law, to protect legal rights, or in connection with a legitimate business transaction.

Third-party providers may process information according to their contractual obligations and applicable privacy requirements.

6. Cookies and Website Analytics

Our websites may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

Some third-party services may also use cookies or comparable technologies.

You can manage cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.

7. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no internet-based system or electronic transmission method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain business records, fulfill legitimate business purposes, resolve disputes, and comply with applicable legal requirements.

Retention periods may vary depending on the type of information, the services involved, and legal obligations.

9. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable laws and any legal or operational retention obligations.

You may also unsubscribe from marketing emails using the unsubscribe link provided in those messages.

If you have questions about your information or wish to submit a privacy request, contact us using the information below.

Additional privacy rights may apply depending on your state or country of residence.

10. Children's Privacy

Our websites and services are intended for businesses and adults. They are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through our marketing websites.

If we become aware that such information has been collected improperly, we will take appropriate steps to address it.

11. Third-Party Websites and Services

Our websites and services may link to or integrate with third-party websites and technology platforms.

We are not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies when using their services.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Updates will be published on this page with a revised effective date.

13. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us:

Nebo Services (DBA Nebo AI Services)

449 S. 860 E., Suite C310
American Fork, Utah

Phone: (385) 269-8761

Website: https://www.neboai.net

You may also contact us through the contact form available on our website.